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COVID-19 Member Letter Mar 19

 

MARCH 19, 2020

Dear Lititz recCenter and recROC Members,

Your membership is valued! The Lititz recCenter is a valuable community asset, we ask you to continue to support our organizations by maintaining your membership.  Our pared-down staff continue to work hard to prepare for your return by taking this opportunity to clean and sanitize all areas, schedule improvements, and conduct repairs and maintenance work that will enhance your membership experience.  Your support and understanding during this difficult time for our community and organization is greatly appreciated.

It was a critical and difficult decision to temporarily close our facilities effective March 17, 2020 for two weeks.  At this time, the Lititz recCenter and recROC  are closed through March 29, 2020. It should be noted, this closure is a minimum time for both facilities to be closed and additional time may be required during the COVID-19 pandemic. We will continue to provide updates at www.lititzrec.com, and Lititz recCenter and recROC Facebook pages.

As we approach month end, we wanted to share our plan for membership fees and services.  This plan is what we have in place at the moment, however we will continue to assess the situation and communicate updates.

 Monthly Electronic Fund Transfer:

  • If we are open by April 1, your EFT will run as normal.
  • Should the COVID-19 pandemic extend our closure beyond March 29, your memberships fees will be suspended until we are able to open.  When an opening date is established and falls within the month, your fee will be adjusted accordingly.  

Annual Paid in Full Memberships:

  • Should the pandemic extend our closure, we will extend your membership at the end of your current contract to reflect the complete closure period.

Short term Memberships:

  • We will extend your membership based on the number of days lost due to closing.

We are continuing to monitor the situation, and will update you should conditions change.  Your health and wellness is our priority and we look forward to opening all Lititz recCenter locations as pandemic restrictions are lifted.

In the meantime, as we look forward to your return be safe, active, and healthy.  

 

Karen Mailen, Executive Director                Emma Guinter, Membership Director